Trade Partner Portal

Order status, deduction disputes, pack configuration and planogram support for Caldova retail partners. Need a hand? Use the chat button in the corner to reach the Trade & Order Support desk.

Open Orders

Track shipments and confirm delivery windows across your DCs.

Deductions

Submit and track trade promotion deduction disputes.

Category Tools

Planograms, velocity data and category review packs.

Product Catalog

Vireo, Kestrel, Orchard Press and Saltbrook line cards.

Recent Orders

Order	Brand	Cases	Requested	Status
SO-4471	Vireo Cola 24pk Club	1,440	Sep 08	Confirmed
SO-4468	Kestrel Energy Original 12oz	960	Sep 05	Shipped
SO-4462	Saltbrook Snack Variety 20ct	620	Sep 03	Short shipped
SO-4455	Orchard Press Orange Juice 52oz	780	Sep 02	Delivered

Demo harness. This page hosts the live Omnichannel chat widget (Caldova Trade Partner chat widget). Starting a chat here creates a real conversation that routes through the Caldova Trade & Order Support chat workstream into the Caldova Trade & Order Support - Chat queue, where an agent can pick it up in Copilot Service workspace.